PANDORA – Store Manager
Position: Store Manager
Job Description: The Store Manager will be responsible for inspiring the Sales Team to sell and to provide the highest level of service to the customer in a luxurious environment.
As brand ambassador for PANDORA, the successful candidate will be well presented and have a customer – focused, can do attitude.
The position will include the following duties:
Motivating the sales team to achieve store targets; driving sales and footfall, managing KPIs, reviewing sales performance, mystery shop guidelines, implement incentives and managing reports for Retail Director.
Customer service; create an engaging environment for customers, provide exemplary service, process all customer orders and returns.
Stock and cost control; implement and maintain best practice in stock room and office, manage stock inventory and orders, conduct regular stock takes and minimise loss.
People management and training; ensure employees attend Head Office training, are presentable and brand ambassadors, manage rotas, payroll, coach and develop your team as necessary, manage performance.
Security; implement and manage effective security procedures and promote loss prevention awareness.
Banking responsibilities; reconcile daily sales and petty cash.
Promoting the Company values to the team and leading by example.
Visual Merchandising; ensure all VM guidelines and training is adhered too, appoint sufficient VMs within the store and ensure standards are immaculate at all times.
Passionate about jewellery and customer service.
Understanding of store targets and the drivers behind them.
Ability to coach and give feedback effectively and honestly.
Experience in the use of Microsoft office packages.
Must be helpful and polite.
Must be able to work as part of a team and lead a team.
Well presented with a positive, pro-active and professional approach.
Contact Details: If you fit all of the above criteria, we would love to hear from you.
Please apply and send a covering letter with your CV to the following email address: email@example.com
Closing Date: TBC