Vacancies

Beaverbrooks-Retail Sales Consultant

Position: Retail Sales Consultant

Hours: 40 Hours per week

Pay: £8.78 per hour 

Job Description: 

As Sales Consultants at Beaverbrooks, we’re not here to passively take payments from customers. We’re here to passionately sell stunning pieces of jewellery, watches and diamonds.

To create moments that will last a lifetime. For every customer, every time.

Every single day holds the promise of a moment you’ll never forget.

Role Responsibility

It means knowing how to encourage love and appreciation for our products. So it means knowing each one of them and what makes it special.

It means knowing how to display and present those products in a way that lights up customers’ eyes as they pass our windows and once they’re in store too.

It also means listening to customers to understand their needs and price ranges, too. How much they would like to spend for something really special. And how you can help them find that.

And it means seeing customers’ eyes light up when we help them find the perfect item. Gifts for friends, family and loved ones. People treating themselves to something special. Engagements, weddings, birthdays and Christmases.

Make no mistake, there’s a lot to learn. About the products, the people and the Beaverbrooks Way. After all we’re jewellers, not cashiers.

And be prepared for accountability. Truth is, you’re going to have to work hard if you want to keep up. But, believe us, you’ll want to keep up.

We’re realistic about people’s goals. That’s why our sales targets are always based on the last year’s achievements. We let you know how well you’re doing so you can grow your skills and help grow the business. And so we can reward you properly when you do even better.

The Ideal Candidate

As for you, well, your passion for the customer experience is only equalled by your down-to-earth approach. And you’ll love working with colleagues who share the same values and commitment to amazing service as you.

You’re the kind of person who knows the value of listening to customers. Who’s open and honest with them. Who likes to turn the everyday into the extraordinary.

Maybe you’ll have some merchandising experience to enhance your ability to create the extraordinary. We’ll train you if not, but one thing’s for sure… You’ll certainly have a great eye for detail and what good looks like.

And you not only have a brilliant instinct, but also an understanding that you’re going to have to put plenty in to get out what you want. That’s what makes you truly unique.

About the Company

We’re a family business. And you can tell that when you get here. It feels like family.

From the very smallest details to the big important things. You’ll feel it in the warm and familiar way we talk to each other and you’ll feel it in the way we engage with the wider community, too.

As a company – we’re true to our word. When we say we’re going to do something, we go all out to do it. And every individual is truly valued.

If you take care of Beaverbrooks, Beaverbrooks will take care of you.

Beaverbrooks

The Hallmark of Amazing People

Contact Details: Apply for this job please click here https://recruitment.beaverbrooks.co.uk/members/?j=603&jobboard=libertycentre

Closing Date: January 31st

 

Pandora Assistant Manager

Position: Assistant Manager

Hours: Full Time

Contract: Permanent

Job Description: Want to work for one of the world’s most loved jewellery brands?

The beautiful PANDORA store in The Liberty Romford is looking for an Assistant Manager to join the team.

The Assistant Manager will be responsible for inspiring the Sales Team to sell and to provide the highest level of service to the customer in a luxurious environment.

As brand ambassador for PANDORA, the successful candidate will be well presented and have a customer – focused, can do attitude.

The position will include the following duties:

Motivating the sales team to achieve store targets; driving sales and footfall, managing KPIs, reviewing sales performance, mystery shop guidelines, implement incentives and managing reports for Retail Director.

Customer service; create an engaging environment for customers, provide exemplary service, process all customer orders and returns.

Stock and cost control; implement and maintain best practice in stock room and office, manage stock inventory and orders, conduct regular stock takes and minimise loss.

People management and training; provide in store training to employees and ensure they are presentable brand ambassadors, manage rotas, payroll, coach and develop your team as necessary, manage performance.

Security; implement and manage effective security procedures and promote loss prevention awareness.

Banking responsibilities; reconcile daily sales and petty cash.

Promoting the Company values to the team and leading by example.

Visual Merchandising; ensure all VM guidelines and training is adhered too and ensure standards are immaculate at all times.

Essential Criteria:

Passionate about jewellery and customer service.

Understanding of store targets and the drivers behind them.

Confident decision-making.

Ability to coach and give feedback effectively and honestly.

Experience in the use of Microsoft office packages.

Must be helpful and polite.

Must be able to work as part of a team and lead a team.

Well presented with a positive, pro-active and professional approach.

Closing Date: TBC (Our roles can receive high volumes of applicants and we may need to occasionally close a vacancy before the published expiry date. We don’t want you to miss out so recommend that you submit your application as soon as possible)

If you fit all of the above criteria, we would love to hear from you.
Please apply and send a covering letter with your CV to the following email address: lw@nichejewellery.co.uk

Love at Topshop: Concession Manager

Position: Concession Manager

Store – Romford

Brand – Love concession

Pay – £7.50

Hours – 8 per week

Days – Wed 2-6 Sat 12-4

Closing Date: TBC

Job Description:

Love is a thriving women’s fashion brand located in Topshop stores across the company

We are looking for a mature individual to oversee our Romford concession. Ideally candidate would be fully flexible.

Looking for a hardworking and confident individual to manage a small brand within the store , will be solely responsible for all aspects of taking care of the brand including;

Processing deliveries

Stock management

Merchandising new stock packages

Reporting to area manager on each shift

Hitting weekly and quarterly targets

Providing Excellent customer service

Maintenance of the department

A minimum of 1 years retail experience is required

Please send cv and cover letter to

LOVErecruitment@hotmail.com

Boots – Full Time Optometrist

Position: Full Time Optometrist

Job Description: This is your chance to be part of something a bit different. You’ll use your outstanding qualifications and passion for your role to provide an exceptional level of care to our patients.

The customer is everything to Boots, and working with the Practice Manager and Optical Consultants, you’ll create a culture where everyone is friendly and passionate about doing the right thing for them. Together these elements will play a big part in making us No 1 for Customer Care.

What you’ll be doing day to day

Primarily, you’ll use your leadership skills and passion for your patients to inspire your colleagues to deliver really memorable customer service.

Secondly, you’ll bring your amazing personality into the day to day running of the practice – setting high standards to ensure everything runs professionally.

Finally, you’ll build firm and longstanding relationships – not only with colleagues and customers but with healthcare professionals in the local community.

How will you do it?

You’ll listen to our customers – and provide the right, up to date information at all times.

You’ll select the best products for each customer and this, in turn, will naturally make us profitable.

You’ll ensure that you effectively lead your team so that our customers receive an excellent service in a great environment.

You’ll ensure that we uphold the highest possible standard of clinical care.

What you’ll need to have

We’re looking for really great people, with a friendly professional personality. It’s all about working together as one great team – after all it’s our people that are at the heart of our business. It’s a fantastic opportunity to add to your own development, and a chance to learn more about us as a business. It could open up even more opportunities with us. We believe we can offer you the best professional development in the business. But it isn’t just about experience, we’re interested in developing you a bit more, the real you – and that makes us all feel good.

Contact Details: For further information, enquire in store or call 01708 741312

Closing Date: TBC

Debenhams – L’Oréal Designer Fragrances Solo Account Manager

Position: L’Oréal Designer Fragrances Solo Account Manager

Hours: 30 hours per week

Job Description: 

Solo Account Manager

Designer Fragrance houses the fragrances of Giorgio Armani, Ralph Lauren, Cacharel, Viktor & Rolf, Diesel and MMM. Launching highly successful brands year-on-year we have celebrated enormous achievements during the last few years, with some of the most credible brands in the luxury fragrance market and have achieved rankings in the top 5 fragrances in the UK and Irish markets.

To be an Account Manager you must be a dynamic with a proven track record of consistently achieving results of all goals set and you will know the importance of delivering excellent customer service. You will thrive in a fast-moving retail environment, pride yourself in being organised and have excellent administrative skills.

Master Category Knowledge

Have a full understanding of all brand products and update the team whenever necessary

Be aware of competitors’ products and activity and have the knowledge of department’s performance in relation to own account

Have detailed knowledge and awareness of the beauty market

Attend, engage and participate in all brand training, and implement afterwards

Execute Business & Operations

Complete all paperwork accurately, legibly and on time

Be fully aware and accountable for achievement of Account retail targets

Closely monitor stock levels, raise and rectify stock issues following retailer guidelines

Offer creative ideas to generate new business; with focus on product launches and anniversaries

Plan and deliver business rotas / daily planners to ensure there is cover across all key trading hours

Ensure merchandising guidelines are followed on counter, maintaining brand image

Perform to personal targets and monitor each team member’s individual target

Build strong relationships with the team, store management, Area Manager and Head Office

Use analytical skills to appraise the business’ strengths and weaknesses.

Be aware of and abide by Department rules and regulations and to maintain a good working relationship with store personnel

Drive Selling Process/Techniques

Ensure you and your team deliver luxury service, inviting customers back for a return appointment

Generate retail sales through the successful execution of in-store events and strengthen brand loyalty

Ensure you and your team make appropriate, personalised product and sample recommendations

Foster Service Attitude

Show passion for people and products

Ensure you and your team follow the grooming guidelines to promote the brand image Master customer profiling

Ensure the counter is a clean and hygienic work area and adhere to hygiene rules

Ensure all customers receive the highest level of service, completing all necessary steps of customer transactions

Conduct business to business networking to optimise opportunities for the account, with a focus on demonstrations and events

Ensure you have a strong focus on link selling and the recruitment of new customers

Contact Details: Apply for this job please send your C.V to Laura.mcrae@loreal.com

Closing Dates: TBC

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The Liberty

Opening times*

Monday9am6pm
Tuesday9am6pm
Wednesday9am6pm
Thursday9am7pm
Friday9am6pm
Saturday9am6pm
Sunday11am5pm

*Individual store opening times may vary