O2
Job Title: Retail Advisor
Hours: 16 per week
Salary: £9.46 per hour plus performance bonus
Job Description:
Your role as a Retail Advisor is to be a high performing, self-motivated and engaged team member who is really clear on what great in-store performance and customer service looks like.
As part of a leading brand we offer a differential customer experience. You will do this by getting to know our customers through having great conversations and understanding their needs and what they want so that you can sell the right product and service to them. Making every day better for our customers through personal experiences that count.
Responsibilities
Being passionate about O2s products, services and propositions and understanding what we offer as a business. Becoming an expert in all things o2
Working to and following our customer excellence framework to make sure you are delivering a great personalised customer service/experience in store
Working to store targets – selling and discussing products, services and propositions that meet the customer needs in an enthusiastic and knowledgeable way
Being aware of your own performance and the team performance and how it commits to o2’s success
Using in store systems and working to processes. Taking ownership of what you do and making sure the Store operates effectively and within compliance
Taking ownership for your development with support from your Store Leader, Territory Trainers and our Academy and Learning Zone
Supporting the Store Leadership team to open and close the Store
Working with your team to take ownership of the store appearance. Taking pride in where you work
Contact details: To apply for the role: http://tiny.cc/o2-liberty-sc-16hrs
Closing Date: N/A